Contact

Before contacting us

*Replies to inquiries on the AFFECT official website will be sent from the email address " info@affect-official.jp ".Replies to ZOZOTOWN store purchases will be sent from the email address " zozo@affect-official.jp " .How to set up to receive emails Please check and set your designated reception settings.

Dedicated counter

Please contact us using each dedicated form.


Regarding products purchased at ZOZOTOWN store


Inquiries regarding products purchased on the AFFECT official website and other inquiries

I haven't received the email

The cause may be a spam filter, an email sorting function, or an input error. Regarding spam filters, please check how to set up email reception and set up designated reception settings.

Inquiries regarding products on this site

Below is a dedicated form for inquiries regarding products on this site, such as returns, exchanges, cancellations, modifications, delivery days, etc.

055-235-9286
(Reception hours: Weekdays 10:00-17:00)

*Inquiries made on Saturdays, Sundays, public holidays, year-end and New Year holidays, and summer holidays will be responded to on or after the next business day.
*Replies to inquiries on this page will be sent from the email address " info@affect-official.jp ", so please check how to set up email reception and set up designated reception.