Guide
About delivery and shipping charges
postage
Shipping fee: 500 yen
*We do not support overseas delivery.
*We do not support shipping by mail.
Please understand this before placing your order.
*We do not support overseas delivery.
*We do not support shipping by mail.
Please understand this before placing your order.
Delivery company
Yamato Transport
About delivery days
● Items in stock will be shipped within 3 business days after ordering (excluding Saturdays, Sundays, holidays, and long holidays)
● Items that are not in stock are currently being stocked, so it will take approximately one month for delivery. After confirming your order, we will notify you of the expected delivery date.
● Items that are not in stock are currently being stocked, so it will take approximately one month for delivery. After confirming your order, we will notify you of the expected delivery date.
About time specification
It is possible to specify the time zone
- in the morning
- Around 14:00~16:00
- From around 16:00 to around 18:00
- From around 18:00 to around 20:00
- Around 19:00 to around 21:00
If the delivery destination is a prefecture near Tokyo, delivery will be possible the next day after the shipping date, but if it is far away, it will take about a day.
Please note that arrival date may be delayed due to traffic conditions.
- in the morning
- Around 14:00~16:00
- From around 16:00 to around 18:00
- From around 18:00 to around 20:00
- Around 19:00 to around 21:00
If the delivery destination is a prefecture near Tokyo, delivery will be possible the next day after the shipping date, but if it is far away, it will take about a day.
Please note that arrival date may be delayed due to traffic conditions.
Designation of store closure
You can pick it up at your nearest Yamato Transport branch.
Please write the name of your desired Yamato Transport office (center) in the notes section.
Click here to check office locations
The storage period at the branch is 7 days from the day the package arrives.
When picking up your package, please bring documents that can be used to confirm your identity (driver's license, insurance card, etc.) and your seal.
Please write the name of your desired Yamato Transport office (center) in the notes section.
Click here to check office locations
The storage period at the branch is 7 days from the day the package arrives.
When picking up your package, please bring documents that can be used to confirm your identity (driver's license, insurance card, etc.) and your seal.
About the statement
In order to promote a paperless store, we do not normally enclose statements. If you wish to receive a detailed statement, please write "I would like a detailed statement" in the notes section.
About payment/settlement fees
credit card
Lump-sum payment only, no fees
Convenience store payment - KOMOJU
・FamilyMart ・Lawson ・Ministop ・Daily Yamazaki
After completing your order, you will receive an email titled "Payment to AFFECT" from "no-reply@komoju.com". Please check the "Customer Number, Confirmation Number, and Payment Method" and make the payment by the deadline.
・Advance payment (We will ship the product or start creating the product after confirming the payment)
- Payment deadline is 5 days - Fee: 190 yen - Maximum payment amount: 300,000 yen
*Please set your settings so that you can receive emails from "no-reply@komoju.com".
*Your email may be sorted into your spam folder. If you do not receive the email, please check it.
*If we cannot confirm, we will resend the email. Please contact us using the inquiry form .
After completing your order, you will receive an email titled "Payment to AFFECT" from "no-reply@komoju.com". Please check the "Customer Number, Confirmation Number, and Payment Method" and make the payment by the deadline.
・Advance payment (We will ship the product or start creating the product after confirming the payment)
- Payment deadline is 5 days - Fee: 190 yen - Maximum payment amount: 300,000 yen
*Please set your settings so that you can receive emails from "no-reply@komoju.com".
*Your email may be sorted into your spam folder. If you do not receive the email, please check it.
*If we cannot confirm, we will resend the email. Please contact us using the inquiry form .